An Evaluative Study of the Library Services Provided by the Libraries of Banaras Hindu University (BHU), Aligarh Muslim University (AMU) and Babasaheb Bhimrao Ambedkar University (BBAU) to SpeciallyAbled Users

Abstract

 The present study is an attempt to find out the provisions of library services provided by BHU, AMU, and BBAU libraries to specially-abled users. The study investigated the resources and accessibility of the LIS services and other special materials of these libraries. For the purpose of conducting the present study, a survey of the specially-abled users was conducted, including interviews of them for the authentication of data to produce the actual findings of the study. In fact, this type of user needs specially designed and developed customised LIS services and needs to develop adequate infrastructural facilities for the delivery of library services to them in the most effective and efficient manner. The study suggested improving the existing ICT infrastructure, especially the internet facilities of all the three libraries under study.